Test Manager- Core Platforms & Digital Channels About ESSSuper
ESSSuper supports over 135,000 members and manages more than $40 billion in assets for Victorian emergency services workers, teachers and public servants. We're seeking an experienced and hands-onTest Managerto lead quality assurance across our core administration platforms and customer-facing digital channels.
About the Role
Reporting into Technology, you will be responsible for defining and executing the testing strategy across websites, mobile applications, APIs, backend systems and enterprise platforms. This role combines test leadership with hands-on involvement in planning, execution, automation and quality engineering.
You will work closely with business stakeholders, technology teams and delivery partners to ensure quality is embedded throughout the software development lifecycle.
Key Responsibilities
- Lead the testing strategy across core platforms and digital channels.
- Manage end-to-end testing across web, mobile, API and backend systems.
- Drive test planning, execution, defect management and release readiness.
- Oversee functional, integration, regression, UAT, performance, accessibility and security testing.
- Champion test automation and continuous improvement initiatives.
- Establish quality metrics, dashboards and governance practices.
- Support production releases and post-release validation activities.
- Partner with business, technology and vendor teams to deliver high-quality outcomes.
About You
- 8+ years' experience in software testing and quality assurance.
- 3+ years' experience in a Test Lead or Test Manager role.
- Strong hands-on testing experience across:
- Web applications
- Mobile applications (iOS & Android)
- APIs (REST/GraphQL)
- Backend platforms and integrations
- Experience working in Agile and DevOps environments.
- Strong stakeholder management and communication skills.
- Experience with Jira, Azure DevOps, Katalon or similar tools.
- API testing experience using Postman, ReadyAPI or REST Assured.
- SQL and database validation skills.
- Exposure to Azure cloud environments.
Desirable
- Performance testing (JMeter, LoadRunner, k6).
- Accessibility testing (WCAG).
- Security testing practices.
- Experience within financial services, superannuation, banking, insurance or other regulated industries.
- ISTQB certification.
- Experience delivering large-scale test automation programs.
Why ESSSuper?
Join a purpose-driven organisation where your work directly supports those who serve the Victorian community. You'll have the opportunity to shape quality practices, drive continuous improvement and contribute to delivering exceptional digital experiences for our members.
Test Manager- Core Platforms & Digital Channels employer: ESSSuper
At ESSSuper, we pride ourselves on being an exceptional employer in Melbourne, offering a dynamic work culture that prioritises member focus and continuous improvement. Our commitment to employee growth is evident through our supportive environment, where you can lead a high-performing team while enjoying competitive benefits and opportunities for professional development. Join us to make a meaningful impact in the investment operations space and be part of a collaborative team dedicated to excellence.
