Customer Service

Customer Service

Part-Time 18900 - 23100 $ / year (est.) On-site
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At a Glance

  • Tasks: Engage with customers and customise high-fashion frames to enhance their experience.
  • Company: Inclusive team-first company focused on valuing and empowering employees.
  • Benefits: Monthly bonuses, substantial discounts, yearly product allowance, and world-class training.
  • Other info: Diverse environment with local and global volunteering opportunities.
  • Why this job: Join a dynamic team and work with luxury brands while making a difference.
  • Qualifications: Retail experience preferred, strong communication skills, and a passion for helping others.

The predicted salary is between 18900 - 23100 $ per year.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

We are seeking a passionate and engaging Casual Retail Assistant to join our OPSM team in Burnie! You will be involved in the customer's journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What's in it for you?

  • Monthly bonus scheme
  • Substantial Discounts through the rewards & recognition program
  • Generous yearly product reimbursement/allowance
  • World-class training program, provided by our training team and in-store mentors
  • Local & global Volunteering opportunities with OneSight
  • Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

You bring to the team:

  • Retail experience - optical desired but not essential
  • Strong communication skills and a quick learner
  • Passion to help others see the beauty in life

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Due to high volumes, only successful applicants will be contacted.

Customer Service employer: EssilorLuxottica

EssilorLuxottica is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture in Silverwater. With generous benefits like a yearly product allowance, significant discounts on eyewear, and global volunteering opportunities, employees are empowered to thrive both personally and professionally. The company fosters an inclusive environment where team members feel valued and supported, making it a rewarding place to build a meaningful career in quality assurance.

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Contact Details:

EssilorLuxottica Recruitment Team

We think you need these skills to ace Customer Service

Retail Experience
Strong Communication Skills
Customer Service Skills
Quick Learner
Passion for Helping Others
Teamwork
Adaptability