Essential Data & Voice is seeking a Senior Solution Architect to shape the future of Customer Experience across Australia. The role focuses on Genesys Cloud, AI and Experience Orchestration, going beyond traditional contact centre architecture to transform engagement for customers and employees.
You'll work with sales, delivery and leadership to design innovative solutions, influence customer strategy and unlock measurable business outcomes through modern CX technologies across enterprise and
Senior Genesys Cloud Architect – AI & Orchestration in Ryde employer: Essential Data + Voice
At Essential Data & Voice (EDV), we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through our strategic investments in Genesys, AI, and Customer Experience, providing opportunities for hands-on experience and professional development. Located in Australia, we support a diverse range of enterprise and mid-market customers, ensuring that our team members are at the forefront of cutting-edge technology while enjoying a balanced blend of project delivery and ongoing operations.
