At a Glance
- Tasks: Fix and maintain coffee and slush machines while travelling in a fully equipped van.
- Company: Join Essential Coffee, a successful Aussie-owned international business.
- Benefits: Competitive salary, allowances, superannuation, and commission opportunities.
- Other info: Paid training provided, with opportunities for overnight travel and career advancement.
- Why this job: Gain hands-on experience and grow with a dynamic team in a fun environment.
- Qualifications: Manual driver's licence and electrical licence required; coffee machine experience preferred.
The predicted salary is between 49500 - 60500 $ per year.
To join the team at Essential Coffee as a Full-Time Mobile Field Technician, we supply a fully fitted out van stocked with parts, your mobile workshop on wheels! All jobs are scheduled by our service coordinator and sent directly to your mobile device. A competitive base salary will be negotiated, plus allowances, super, van, mobile, and potential to earn commissions on sales or lead referrals. You will be part of a customer-focused service team in a successful Australian owned international business. The opportunity is always there to grow and develop with our expanding company. 1-2 weeks paid training will be conducted at our Burleigh Heads Gold Coast Office before you start. Customer base is around Bendigo, some parts of Southern Victoria and Southern NSW. Some overnight runs will be required. We seek applicants for Full-Time opportunities, with a view to full time for the right applicant.
KEY RESPONSIBILITIES
- Respond to technical service issues from customers within agreed Service Levels
- Resolve technical issues in a fast and professional manner
- Keep customers updated on the progress of issue resolution
- General workshop repairs
- Diagnosis and problem solving technical issues
- Maintain customer relations
- Commission and repair hot and cold beverage dispensing machines
- Plan daily schedules by analysing work orders
- Investigate technical complaints and resolve the issue
- Install equipment and machines
- Complete forms, reports and log books for repairs
- Perform preventative maintenance
EXPERIENCE & QUALIFICATIONS
- Current manual drivers licence (essential)
- Current Restricted or Unrestricted Electrical Licence (essential)
- Refrigeration, electronics or Electrical Trade Certificate (preferred, although not essential)
- Previous experience working with commercial coffee machines (preferred, although not essential)
- Current police check / Working with children & Vulnerable people or able to obtain one upon starting
PERSONAL ATTRIBUTES
- Excellent problem solving and diagnostic skills
- A focus on quality workmanship
- Must be able to travel overnight for remote runs
- Great reporting and supply management skills
- Must have a positive attitude with the ability to adapt and learn new skills and concepts.
For more information please visit us at: www.essentialcoffee.com.au. Please attach a cover letter outlining your suitability for the role, along with your resume, by clicking on the Apply Now button below!
Mobile Coffee Tech employer: Essential Coffee Pty Ltd
Essential Coffee is an outstanding employer, offering a dynamic work environment where you can thrive as a Mobile Field Technician. With a fully equipped van, competitive salary, and opportunities for commissions, you'll enjoy the flexibility of working across beautiful locations like Bendigo and Southern NSW. Our supportive culture prioritises employee growth, with comprehensive training and a focus on customer satisfaction, making it a rewarding place to build your career.
