At a Glance
- Tasks: Provide expert support for ESET products and troubleshoot customer issues.
- Company: Join ESET, a leading cybersecurity company in Sydney.
- Benefits: Competitive salary, flexible work options, and ongoing training.
- Other info: Opportunity to grow your skills in a fast-paced environment.
- Why this job: Be part of a dynamic team making a difference in cybersecurity.
- Qualifications: Technical support experience and a passion for technology.
The predicted salary is between 49500 - 60500 $ per year.
ESET in Sydney, Australia is seeking a Technical Support Engineer to provide expert product support to customers, partners and resellers.
You will validate requests, document issues for escalation, and become an expert in at least one ESET product while maintaining broad knowledge of others.
You will gather information through multiple channels, qualify and expedite issues, perform enhanced troubleshooting, and continuously develop your technical skills.
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Hybrid Technical Support Engineer II – Cybersecurity in Sydney employer: Eset
ESET is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to advance your career towards a Channel Account Manager role while enjoying the benefits of competitive commissions and real authority in deal-making. Located in Sydney, our hybrid work model allows for flexibility, ensuring a balanced work-life experience as you contribute to protecting millions of users and businesses worldwide.
