Remote Technical Support Engineer II – Cybersecurity in Sydney

Remote Technical Support Engineer II – Cybersecurity in Sydney

Sydney Full-Time 50715 - 61985 $ / year (est.) Remote
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At a Glance

  • Tasks: Provide expert technical support for cybersecurity products and resolve complex issues.
  • Company: Join ESET Australia, a leader in cybersecurity solutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
  • Other info: Dynamic team environment with opportunities for career advancement.
  • Why this job: Make a real difference in cybersecurity while expanding your expertise.
  • Qualifications: 2+ years in cybersecurity with strong networking and OS skills.

The predicted salary is between 50715 - 61985 $ per year.

ESET Australia is seeking a Technical Support Engineer II to provide expert technical support for our cybersecurity products to customers, partners and resellers in a hybrid work model based in Sydney. You will categorize and escalate issues, document fixes, and work with higher-level teams to resolve complex problems while expanding your product expertise.

The ideal candidate brings:

  • At least 2 years in cybersecurity
  • Strong networking knowledge
  • Solid OS experience (Windows/macOS/Linux)

Remote Technical Support Engineer II – Cybersecurity in Sydney employer: ESET Italia

ESET Italia offers a dynamic work environment that fosters professional growth and collaboration. Employees benefit from a hybrid work model, allowing for flexibility while engaging in meaningful cybersecurity projects. The company emphasizes partner engagement and customer satisfaction, providing opportunities to work closely with various stakeholders in the industry.

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Contact Details:

ESET Italia Recruitment Team

We think you need these skills to ace Remote Technical Support Engineer II – Cybersecurity in Sydney

Cybersecurity Expertise
Networking Knowledge
Operating System Experience (Windows/macOS/Linux)
Technical Support Skills
Issue Categorisation and Escalation
Documentation Skills
Problem Resolution