About Us We're a multi-award-winning Australian hospitality group, known for our Gold award-winning Sierra Escape luxury glamping retreat in Mudgee. We're now expanding with the exciting launch of our new Escape Bathhouse in Chatswood, Sydney. As a proudly Australian-owned family business, we're passionate about creating exceptional wellness and luxury experiences for our guests.
The Opportunity We are seeking a warm, bubbly, and exceptionally organised Bathhouse Attendant to join our team on a casual basis. This role is perfect for someone who thrives on creating beautiful experiences through meticulous attention to detail and genuine care. You'll be the heart of our daily operations - ensuring our guests have a beautiful experience. Your bright personality and eagle eye for the little things will help create moments of luxury that guests remember long after they leave.
Key Responsibilities
- Maintain the impeccable cleanliness and presentation of all spa areas
- Greet guests with genuine warmth and enthusiasm, making them feel welcomed and cared for from the moment they arrive
- Serve food and drinks to guests throughout the day, including making coffees and keeping the placebo bar well-presented and stocked
- Replenish amenities, linens, towels, robes, and refreshments thoughtfully throughout the day
- Ensure all hygiene, safety, and cleaning protocols are followed meticulously
- Keep track of inventory and supplies, anticipating needs before they arise
- Report any maintenance or supply issues promptly to management
- Support the wider spa team in delivering a seamless and elevated guest experience
- Bring positive energy to the team and contribute to a supportive, uplifting workplace culture
What We're Looking For
Essential:
- A genuinely warm, bubbly, and personable nature - you light up a room and make people feel instantly comfortable. Must be a confident communicator!
- Exceptional organisational skills and meticulous attention to detail nothing gets past you
- Pride in creating beautiful, orderly spaces where every little detail matters
- Ability to work efficiently and maintain composure in a fast-paced, guest-focused environment
- Strong commitment to Workplace Health and Safety (WHS) regulations and protocols
- Excellent time management and communication skills
- Ability to work independently and as a valued member of a close-knit, service-driven team
- Flexibility to work varied shifts, including evenings, weekends and public holidays
Highly Regarded:
- Previous experience in hospitality or bathhouse operations
- A genuine passion for wellness and creating spaces of tranquility
What We Offer
- Casual position with flexible hours
- A serene and elegant work environment with a strong focus on team wellbeing
- The opportunity to be part of a multi-award-winning hospitality group
- A supportive team culture that values your contribution
- The chance to make a real difference in guests' wellness experiences every single day
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