At a Glance
- Tasks: Lead and develop a warehouse team, ensuring efficient operations and customer order fulfilment.
- Company: Fast-growing Australian FMCG company with a strong reputation in oral care.
- Benefits: Competitive salary, birthday leave, and a supportive team environment.
- Other info: Beautiful Mid North Coast location offering excellent work-life balance.
- Why this job: Join a dynamic team and make a real impact in a growing business.
- Qualifications: Experience in warehouse management and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
Erskine Oral Care is a fast-growing Australian FMCG company and the owner of Piksters, Australia's #1 interdental brush brand. Founded by Craig Erskine Smith, the business brings more than 30 years of experience supplying trusted oral care products across grocery, pharmacy and healthcare channels, with ranges stocked in over 8,000 locations nationwide. From its Australian roots, Erskine has grown into an internationally recognised operation exporting to more than 25 countries.
About the Role
We are seeking an experienced and proactive Warehouse Manager to lead our warehouse operations based in Macksville, NSW. Reporting to the Operations Manager, this is a key leadership position responsible for the overall performance of the warehouse, including people leadership, workforce planning, inventory accuracy, order fulfilment, WHS, quality, freight performance and continuous improvement.
Key Responsibilities
- Take ownership of overall warehouse performance, ensuring the safe, accurate and efficient receipt, storage and distribution of products.
- Lead and develop a warehouse team of approximately 20 employees, establishing clear expectations, accountability and performance standards.
- Manage workforce planning, staffing, rostering, leave coverage and warehouse capacity to meet operational requirements.
- Own warehouse KPIs and performance reporting, identify trends and implement corrective actions to improve safety, quality, productivity and service.
- Own and maintain effective inventory controls, including stock accuracy, cycle counts, stocktakes, location controls and investigation of discrepancies.
- Ensure customer orders are fulfilled accurately and within required service timeframes across various channels.
- Ensure effective warehouse quality controls are maintained, covering product handling, traceability, non-conformances and corrective actions.
- Lead warehouse WHS requirements, including risk controls for mobile plant, traffic management, manual handling, racking, loading areas, incidents and hazards.
- Monitor freight and service-provider performance and address significant or recurring service issues.
- Manage warehouse resources and expenditure within agreed budgets and delegated authority.
- Lead continuous improvement initiatives across warehouse systems, workflow, inventory accuracy, safety, productivity and cost efficiency.
- Provide regular performance reporting, operational updates and recommendations to the Operations Manager.
Experience & Knowledge
- Demonstrated experience managing warehouse or distribution operations within FMCG or similar environments.
- Proven experience leading a medium-sized warehouse team, ideally with Supervisors and/or Team Leaders as direct reports.
- Strong knowledge of warehouse operations, inventory controls, stocktakes, cycle counting, order fulfilment and freight processes.
- Demonstrated experience managing warehouse KPIs and operational performance.
- Practical knowledge of warehouse WHS requirements.
- Experience managing recruitment, performance, training, development and workforce requirements.
- Experience using warehouse, inventory, ERP and/or freight management systems.
- Current forklift licence is highly regarded.
Skills & Attributes
- Strong people leadership skills with the ability to develop, coach and hold teams accountable.
- Highly organised with the ability to manage competing operational priorities.
- Strong analytical, investigation and problem-solving capability.
- Commercial and customer-focused approach to warehouse decision-making.
- Strong understanding of the relationship between safety, quality, productivity, inventory accuracy and customer service.
- Confident making operational decisions and appropriately escalating material risks.
- Strong written and verbal communication skills.
- Ability to work collaboratively with stakeholders across different areas of the business.
- Continuous improvement mindset with a focus on sustainable solutions.
- Proficient with Microsoft 365 and warehouse/business systems.
What We Offer
- Full-time leadership position based in Macksville, NSW.
- Opportunity to lead and develop an established warehouse team.
- Key operational leadership role within a growing Australian FMCG business.
- Competitive salary package commensurate with experience.
- Birthday leave.
- Supportive and collaborative team environment.
- Beautiful Mid North Coast location offering an excellent work-life balance.
- Genuine opportunity to drive warehouse performance, systems and continuous improvement.
Please note that only shortlisted candidates will be contacted.
Warehouse Manager in Macksville employer: Erskine Oral Care
Erskine Oral Care is an exceptional employer that fosters a dynamic work culture focused on innovation and professional growth. Located in the vibrant Frenchs Forest area of Sydney, employees benefit from a collaborative environment where they can engage with industry leaders, develop educational content, and participate in global outreach initiatives. With opportunities for travel and continuous learning, this role offers a rewarding career path for those passionate about advancing oral health education.
