Eric Jones Stairbuilding Group has been manufacturing staircases for Victorian homes and commercial buildings since 1947. We're a family-owned business with a long-standing reputation for quality and reliability. This role has come up because the previous person has moved into another position within the business — which tells you something about how we look after our team.
About the Role:
No two days are the same in this role. You're the person who gets the stairs out the door, making sure every delivery run is planned, every load is correct, and every installer on site has what they need, when they need it. You'll look after the delivery drivers by planning their runs for the day, make sure everything comes off the shop floor on time, and keep stock and purchasing running smoothly. It's a busy job, and a genuinely rewarding one.
If the work allows, there's flexibility to start early and finish early, making it a role that suits someone who likes to get in and get things done.
Key Duties:
Plan and coordinate the daily delivery run for our installation teams on site
Make sure every load leaving the workshop is packed correctly and dispatched on time
Receive and unload timber factory deliveries
Assist with manual loading of trucks
Manage purchasing and stock control
Care and maintenance of company assets
Skills and Experience:
Experience in dispatch coordination and stock control
Building or timber industry experience (preferred but not essential)
Strong attention to detail and time management
Quick thinking and solution focused when things don't go to plan
Clear communicator and a genuine team player
Excellent organisational skills
Forklift licence (desirable)
Able to manually handle heavy loads
What's in it for You:
Competitive salary plus overtime
Flexible hours — start early, finish early when the work allows
Ongoing training, support, and real room to grow within the business
A stable, family-owned business with 75+ years behind it
If you're a reliable team player who takes pride in getting things right, we'd love to hear from you.
Eric Jones Stairbuilding Group is an equal opportunity employer.
Dispatch Officer in Whitehorse employer: Eric Jones Stairbuilding Group
At Eric Jones Stairbuilding Group, we pride ourselves on being a family-owned business that has been at the forefront of the Victorian staircase manufacturing industry since 1947. Our commitment to quality and service is matched by our supportive work culture, where employees enjoy professional development opportunities, competitive salaries, and regular team meals that foster camaraderie. Join us in a forward-thinking environment where your skills as a Stair Installer will be valued and nurtured across Melbourne's residential and commercial projects.
Contact Details:
Eric Jones Stairbuilding Group Recruitment Team
