Data Center Critical Facilities VI (Shift Lead) in Sydney

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Job Summary

At SY9, our 1st Australian Hyperscale site we have 2 newly created roles for Lead Critical Facilities Engineers. The positions will suit candidates with a strong technical understanding of a mission critical environment. This is an individual contributor role and leadership skills (experience ideal but not mandatory) are required to ensure we harness a strong team culture of site safety, engineering and operational excellence and a team first environment. With a team of engineers at different levels of experience and capability, the Shift Lead engineer will take ownership of their shifts, helping mentor, guide and lead junior colleagues, and play a key role supporting the site supervisor.

The critical facilities team works 24/7 (2 days, 7am-7pm / 2 nights, 7pm-7am and 4 days off) and the successful applicants will help alleviate SLA risk exposure, drive team capability and actively take part in developing our site teams with the help of structured Global Ops Academy and Bronze Badging Program. We have 2 x roles available and are looking to interview immediately for the positions.

Key responsibilities:

• Ensure strong on-shift guidance and leadership, particularly on night hours.
• Reduce SLA risk exposure by guiding more junior colleagues (often at entry/graduate level) during all shifts.
• Support site supervisor in building a strong and well-rounded team culture.
• Actively support training and upskilling of colleagues to increase team capability.
• Sound understanding of critical infrastructure related to site (e.g. UPS, STS, AHU, Chillers, Cooling Towers, CRAH, CRAC).
• Resolve advanced incidents and develop new procedures and techniques to support the overall team.
• Monitor the Building Monitoring System (BMS) and resolve alarms for complex assignments requiring independent action and a high degree of initiative to resolve.
• Make recommendations for new procedures to management team.
• Lead and coordinate critical infrastructure operations.
• Direct vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
• Assist with the creation of scripts for maintenance and submit.
• Track and implement the work approval process for critical service providers.
• Inspect implementation changes/updates to technical files for plants and equipment.
• Complete complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and engineering scripts.
• Identify and escalate process discrepancies to higher management.
• Act as a support team lead for operating processes and procedures; support the team on adherence.
• Respond to all on-site incidents, including major failures, significant problems and delays and escalate when required.
• Assist with RCA (Root Cause Analysis).
• Collaborate with others to resolve highly difficult facility incidents; identify and understand underlying issues.
• Advise on inventory needs to maintain optimal stock levels of critical parts and equipment.
• Act as a support team lead on implementing highly skilled, complex projects.

Qualifications, key skills and attributes:

• Trade Certified or bachelor’s degree in related Engineering field.
• Strong leadership capability, and desire to mentor developing engineers.
• Aspirations and competency to move into supervisory, or specialist engineering positions within the business.
• Commitment to site safety and compliance.
• Availability to work in a 24/7 environment (4 on 4 off).

Benefits of the role:

• Future growth opportunities as specialist engineer or supervisor at SY9/10 or across our Equinix portfolio.
• Salary package including shares, annual performance bonus, shift and health allowance.
• Access to EV chargers, site gyms, wellness, financial and company benefits.
• Close collaboration with SY9 leadership team, giving you opportunity for stretch targets and professional development.
• Structured training to drive your capability through onsite, onboarding plan and our Global Ops Academy.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.