Epichealth Medical Clinic is looking for a couple of Part-time Medical Receptionist to join our team in Ocean Grove / Portarlington.
About Us
At Epichealth, we are committed to providing exceptional healthcare services to our community. Our state-of-the-art facilities and team of experienced healthcare professionals strive to deliver the highest quality care to our patients.
Responsibilities
- Greet patients and visitors with a warm and welcoming demeanor.
- Answer phone calls and emails promptly and professionally, directing inquiries to the appropriate department or staff member.
- Schedule patient appointments efficiently.
- Verify and update patient information accurately in the electronic medical records system.
- Collect patient payments, processing transactions accurately and securely.
- Assist with administrative tasks as needed to support the efficient operation of the clinic.
- Willingness to work shifts, including mornings, evenings, and some weekends on a rotating roster, as needed.The shifts available for the successful candidate will be Wed to Thu (6pm to 9pm), Sat to Sun (3pm to 9pm).
- Occasionally covering other staff on leave.
Requirements
- Previous experience working within a busy medical practice environment preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask.
- Proficiency in computer skills and experience with electronic medical records systems.
- Ability to remain calm and professional in high-pressure situations.
- Compassionate and empathetic attitude towards patients.
What we offer
- Health Professionals and Support Services Award wages.
- Training provided in a supportive and friendly work environment.
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