EPHealthcare is seeking a Customer Support Specialist to help Australian medical aesthetics clinics maximize the platform. You'll support customers by phone, email and online, onboard new clinics, troubleshoot software issues, train users and collaborate with product teams to improve the platform.
Ideal candidates enjoy problem solving, are proactive, and communicate clearly in a fast-moving environment. Experience with healthcare tech, SaaS or clinic software is highly valued.
Customer Support Specialist — Healthcare SaaS & AI Tools in Brisbane employer: EPHealthcare
Join a highly respected, research-driven pharmaceutical organisation that offers an executive-level Total Remuneration Package, including bonuses and car allowances. With a collaborative and inclusive culture, this role provides significant opportunities for leadership development and the chance to shape market access strategies across Australia and New Zealand, making it an excellent employer for those looking to make a meaningful impact in healthcare.
