About the Company
Pulse Anaesthetics provides specialised anaesthetic services focusing on safety, precision, and patient care. Housed in a stunning heritage building near the vibrant Hutt Street in Adelaide CBD, their team collaborates closely with hospitals and medical practitioners to ensure seamless anaesthesia management while upholding exceptional standards of care. As a benefits-driven organisation, Pulse Anaesthetics prioritises its employees, fostering a supportive workplace with exceptional staff practices.
About the Role
As the Client Service Officer (internally titled Client Services Administrator), you will be an administrative professional who provides exceptional customer service, expertise and passion for client care. This role offers you the opportunity to contribute to a high-performing, values-driven team, with benefits including professional growth opportunities, team-building events, and annual salary reviews.
Duties
- Deliver exceptional customer service and support to clients and doctors
- Manage administrative tasks, including scheduling and documentation
- Communicate with patients, medical rooms, and third-party providers
- Maintain accurate client records and ensure confidentiality
- Assist with office management and team event coordination
- Foster a positive team culture through collaboration
- Ensure compliance with policies and high service standards
Skills & Experience
- Proven experience in customer service and administration
- Strong organisational and multitasking abilities
- Excellent communication skills
- Proficient in Microsoft Office and medical software
- High attention to detail and confidentiality
- Strong problem-solving skills and proactive mindset
- Experience in healthcare or medical environments is a plus
Culture & Benefits
- Wellbeing Program: Monthly activities during and after hours
- Performance Bonuses: Annual reviews linked to rewards
- Salary Reviews: Competitive annual salary adjustments
- Recognition: Celebrate individual and team achievements
- Team Events: Regular bonding activities and workshops
- Emotional Intelligence: Bi-monthly development workshops
- Annual Winery Day: Exclusive staff and doctor event
- Birthday Perks: Celebrate your special day
- Service Awards: Honour long-standing contributions
- Fun Culture: Supportive, inclusive, and vibrant team spirit
- Monthly Socials: End-of-month drinks with staff and doctor
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Client Service Officer in Adelaide employer: Entree Recruitment
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