At a Glance
- Tasks: Coordinate quality supports and mentor local workforce in remote communities.
- Company: Join EMG Inclusive Supports, a vibrant organisation making a difference.
- Benefits: Work in a diverse environment with opportunities for personal and professional growth.
- Other info: Regular travel to Aurukun and strong relationship-building skills are essential.
- Why this job: Make a real impact by empowering local leaders and supporting meaningful community development.
- Qualifications: Experience in remote communities and disability services is preferred.
The predicted salary is between 56700 - 69300 $ per year.
SCHADS Industry Award – Level 4
Based in Cairns with regular travel to Aurukun.
At EMG Inclusive Supports, we're building something different. We work alongside remote and very remote communities across Cape York, the Torres Strait and regional Queensland, supporting people with disability to live meaningful lives while creating meaningful employment opportunities and strengthening local workforces.
We're looking for an experienced Program Coordinator who is passionate about supporting remote communities and helping people grow. This role will play a key part in supporting our operations in Aurukun, while creating opportunities for local people to develop their skills, confidence and leadership potential.
About the Role
As Program Coordinator, your initial focus will be supporting our operations in Aurukun. You will work closely with the local team of Support Workers to ensure the delivery of quality, person-centred supports while maintaining strong day-to-day operations. This role will initially involve regular travel to Aurukun, where you'll work closely with the local workforce to strengthen operations, support professional development and help create pathways for emerging local leaders. Building trusted relationships, developing local capability and supporting long-term community-led service delivery will be central to your success in the role. The role is based in Cairns and may also provide support across other remote regions as operational needs develop.
You will:
- Coordinate the delivery of quality, person-centred supports
- Support, mentor and develop members of the local workforce
- Identify and support emerging leaders within the team
- Assist with workforce planning, rostering and service coordination
- Strengthen documentation, service records and billing processes
- Monitor service quality, compliance and operational performance
- Support staff training, induction and professional development
- Assist with incident management, risk management and continuous improvement activities
- Build strong relationships with clients, families, community stakeholders and internal teams
- Travel regularly to Aurukun to provide operational support and workforce development
About You
We believe this role is particularly well suited to someone who understands the unique dynamics of remote communities, along with experience working within the Disability/NDIS sector. You may have lived, worked or held leadership roles in remote, regional or community-based settings and understand that sustainable outcomes come from investing in local capability rather than relying on fly-in, fly-out solutions. You will also bring an understanding of the NDIS environment, including the importance of delivering quality, compliant and person-centred supports that genuinely improve outcomes for people with disability.
At EMG Inclusive Supports, our focus is on developing local workforces, creating leadership pathways and supporting communities to build their own long-term capacity. We're looking for someone who values this approach and is passionate about mentoring others, strengthening local leadership and creating opportunities for people to grow within their own communities.
You will bring:
- Experience working in remote First Nations communities
- Demonstrated leadership, staff supervision or workforce development experience
- Experience within disability, community services, health, aged care or human services
- Strong communication and relationship-building skills
- The ability to mentor and support staff to achieve their potential
- Sound problem-solving and organisational skills
- The ability to work independently and adapt to changing priorities
- Experience managing workplace conflict in a respectful and constructive manner
- Strong written reporting and computer skills
- A commitment to quality service delivery and positive outcomes for people with disability
Qualifications in Community Services, Disability, Leadership & Management or a related field are highly regarded but not essential.
Why Join EMG Inclusive Supports?
Remote leadership is different. Success in this role is about more than maintaining service delivery. It's about building relationships, supporting staff to succeed and helping create opportunities for local people to grow within their own communities. You'll be supported by an experienced leadership team that understands remote service delivery and the unique opportunities and challenges that come with working alongside remote communities.
Willingness and ability to travel regularly to Aurukun and other remote communities when required.
Demonstrated experience working in remote First Nations communities.
Current Driver Licence.
Current or ability to obtain NDIS Worker Screening Clearance.
Current or ability to obtain Blue Card.
Current First Aid and CPR, or willingness to obtain.
About Enterprise Management Group (EMG)
Enterprise Management Group is a vibrant, inclusive, and sustainable social and economic development organisation operating from the Torres Strait to Tasmania. Since our inception in 2007, we've grown to a national workforce of over 950 staff who are passionate about developing people, connecting them to opportunities, and helping communities thrive. Our services span employment, training, business mentoring, community projects, and facility management, delivered through both government and private contracts. We also support regional and remote enterprise development through our not-for-profit arm, Community Owned Enterprises (COE). At EMG, relationships are at the heart of everything we do—with our staff, clients, partners, and the communities we serve. Together, we strive to create lasting social and economic impact.
Why Join Us?
Be part of a values-driven organisation that champions respect, accountability, collaboration, empowerment, innovation, and communication. Work in a diverse and inclusive environment that celebrates geographic, social, and cultural diversity. Make a meaningful difference in remote communities across Australia.
Applications close 11 September 2026, however we reserve the right to close earlier if the right candidate is found. We encourage interested applicants not to delay their application, as recruitment may commence before the closing date.
Program Coordinator - Inclusive Supports in Cairns employer: Enterprise Management Group
As a leading employer in the community engagement sector, we offer our FIFO Engagement/Employment Consultants a unique opportunity to make a meaningful impact while enjoying a supportive and inclusive work culture. Based in Cairns, our team benefits from travel allowances and accommodation for remote work, fostering professional growth through hands-on experience with diverse communities. We prioritise employee development and collaboration, ensuring that our consultants are equipped to build strong relationships and deliver culturally appropriate solutions that empower local workforce participation.
Contact Details:
Enterprise Management Group Recruitment Team
