Technical Specialist | Senior Case Managers Welcome (Workers Compensation)

Technical Specialist | Senior Case Managers Welcome (Workers Compensation)

Are you an experienced Workers Compensation Senior Case Manager who enjoys tackling complex claims, providing technical guidance and helping others achieve better outcomes?

Perhaps you're already working in a Technical Specialist role, and looking for greener grass?

For you:

• Flexible working arrangements and hybrid work options.
• Opportunities for internal career progression.
• Access to ongoing technical training and professional development.
• The stability and resources of a well-established insurance organisation.
• The opportunity to work with complex claims without the demands of managing a full portfolio.
• A collaborative team environment with access to experienced technical and leadership support.

You will:

• Providing technical advice and guidance on complex Workers Compensation claims.
• Reviewing claims management practices and identifying opportunities to improve outcomes, quality and consistency.
• Coaching and mentoring case managers to strengthen their technical capability and confidence.
• Collaborating with team leaders and stakeholders to support continuous improvement and best-practice claims management.

Ideally, you'll bring:

• Significant experience managing Workers Compensation claims, including exposure to complex or challenging claims.
• Strong knowledge of Workers Compensation legislation, regulations and claims management practices.
• The ability to analyse complex scenarios, assess risks and provide sound, practical recommendations.
• An interest in coaching, mentoring and supporting the development of other claims professionals.

Importantly, you don't need to be in a Technical Specialist role already. If you're a capable Senior Case Manager with strong technical knowledge and the ambition to take the next step, we'd love to hear from you.

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