At a Glance
- Tasks: Build strong customer relationships and drive account profitability in a senior role.
- Company: Join a leading company focused on commercial growth and customer success.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to mentor and develop junior team members while growing your career.
- Why this job: Make a real impact by managing key accounts and driving business growth.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 90000 - 110000 $ per year.
We are seeking an experiencedSenior Account Managerto join our commercial team and take ownership of key customer relationships and commercial opportunities across the business.
Reporting to theChief Commercial Officer, this is a senior commercial role responsible for building strong customer partnerships, identifying opportunities for growth, managing commercial agreements, and driving account profitability.
Key Responsibilities
- Build and maintain strong, trusted relationships with key customers.
- Develop a deep understanding of customer markets, brands, products and commercial objectives.
- Develop account plans to drive growth in revenue, volume, and profitability.
- Manage customer demand, including orders, forecasts and changing requirements.
- Identify and develop new business opportunities with existing customers.
- Understand and effectively communicate Ensign's capabilities to customers.
- Support New Product Development (NPD) opportunities and facilitate projects across internal stakeholders.
- Facilitate the development, negotiation and management of commercial agreements.
- Monitor contractual obligations and identify commercial risks and opportunities.
- Understand market conditions, manufacturing costs and cost drivers and ensure these are reflected in pricing.
- Lead commercial negotiations, including pricing reviews and cost increases.
- Take ownership of commercial issues and drive them through to resolution.
- Provide guidance, mentoring and counselling to Coordinators and support the development of commercial capability across the team.
Key Skills, Experience and Requirements
- Demonstrated experience inaccount management, business development, commercial management or a similar senior commercial role.
- Strong commercial acumen with a clear understanding of customer expectations, profitability and business drivers.
- Proven ability to build and maintain strong customer relationships.
- Excellent communication, negotiation and influencing skills.
- Strong ability to work collaboratively with cross-functional stakeholders, particularly acrossOperations, Finance, R&D and Quality.
- Understanding ofmanufacturing operations, including the relationship between production, costs, capacity, quality and customer requirements.
- Familiarity with costing, pricing and financial concepts and their impact on commercial decision-making.
- Strong analytical, problem-solving and organisational skills.
- Experience withinFMCG, pharmaceutical, manufacturing or another relevant industry.
- A qualification inBusiness, Marketing, Finance, Commerce or a related disciplineis desirable.
Full Australian working rights are required for this full-time role.
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Senior Account Manager employer: Ensign Laboratories
Ensign Laboratories is an exceptional employer, offering a dynamic work environment that prioritises safety, quality, and employee development. With a strong commitment to GMP standards and innovative manufacturing technologies, employees benefit from comprehensive training and growth opportunities while contributing to cutting-edge product development. Located in a supportive team culture, Ensign fosters collaboration and flexibility, making it an ideal place for those seeking meaningful and rewarding careers in the pharmaceutical and manufacturing sectors.
