At a Glance
- Tasks: Manage client relationships and admin workflow during the pre-construction phase.
- Company: Award-winning Australian project home builder based in Oran Park.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with excellent teamwork and career advancement opportunities.
- Why this job: Join a dynamic team and help build innovative homes in your community.
- Qualifications: 3 years experience in home building and strong communication skills.
The predicted salary is between 56250 - 68750 $ per year.
Our client is a multi-award winning and Australian owned project home builder based in Oran Park. They build innovative and modern homes of exceptional quality across South Western & North West Sydney Growth centres. They have experienced steady growth and have a solid pipeline of jobs for years to come. We are now seeking a Pre-Construction Customer Service Officer to join their team and contribute to their growing success.
You will primarily manage client relationships and the administration workflow throughout the pre-construction phase, providing regular updates and coordinating documentation and approvals to progress projects towards construction. You will also provide administrative support to the sales team, assisting with client enquiries, sales documentation and the smooth handover of clients from sales to pre-construction.
Your primary responsibilities include:
- Liaising with clients, consultants, councils and relevant authorities through the progress of the build to identify and discuss any issues, complaints, changes or updates.
- Managing client folders, contracts and other documentation.
- Preparing and lodging CDC/ DA/ CC/OC with respective Authorities/Certifiers.
- Ordering reports and lodging applications (Soil test/surveys, HOW, Waterboard, Engineers, Driveways etc).
- Preparing HIA contracts, Tender Documents, Preliminary Agreements, and Consents.
- Booking walk-through and handover appointments.
- Working with the Director on large volume building projects, managing the administrative process/workflow for the pre-construction phase.
- Supporting the sales team with quotes, preparing client files, sales documentation, HIA contracts, and client follow-up.
- Assisting with lead management and appointment coordination.
To be considered for this role, ideally, you will have:
- At least 3 years’ experience with a home builder managing the pre-construction phase.
- Experience supporting sales administration is highly regarded.
- Strong communication skills (written and verbal), negotiation and interpersonal skills.
- A high level of organisational, coordination and prioritisation skills.
- A high degree of self-motivation and a proactive attitude.
- The ability to work well under pressure, juggle multiple tasks and meet tight deadlines.
- Great teamwork skills.
Pre-Construction Customer Service Officer in Camden employer: Enrich HR
As a Relationship Manager with our client, a dedicated Christian not-for-profit organisation based in Sydney, you'll be part of a passionate team committed to making a tangible impact in under-resourced communities worldwide. The organisation fosters a supportive work culture that values personal growth and spiritual development, offering flexible working hours and comprehensive training to ensure your success. With opportunities for meaningful engagement and the chance to connect deeply with supporters, this role is perfect for those looking to turn their faith into action while enjoying the vibrant community of Sydney.
