EnergyAustralia Pty in Docklands is seeking a Complaints Case Manager to oversee complex senior-management-level complaints, including escalations involving media or ministerial correspondence. This permanent role operates in a hybrid pattern with 2-3 days in the office each week and standard Monday to Friday hours.
You will prepare formal, evidence-based responses, coordinate with Legal and Corporate Affairs, and identify compliance and systemic risks while maintaining audit-ready records and
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Senior Complaints Case Manager - Escalations & Legal in Melbourne employer: EnergyAustralia Pty
EnergyAustralia is an exceptional employer that values diversity and fosters a supportive work environment, making it an ideal place for a Business Analyst in Victoria. With a strong focus on employee recognition, flexible working arrangements, and opportunities for personal and professional growth, you will thrive in a culture that encourages authenticity and collaboration. Join us to be part of meaningful data initiatives that drive transformation in the energy sector.
