At a Glance
- Tasks: Provide expert electrical support for rental generators and temperature control systems across Australia.
- Company: Join Energy Power Systems Australia, a leader in sustainable power solutions.
- Benefits: Enjoy paid birthday leave, volunteer days, and learning opportunities.
- Other info: Collaborative environment with strong team values and career growth potential.
- Why this job: Make a real impact in the energy sector while growing your career.
- Qualifications: A Grade electrical qualification and five years of field experience required.
The predicted salary is between 82800 - 101200 $ per year.
Energy Power Systems Australia (EPSA) is a team that works together to design, deliver and support sustainable power solutions for various industries. As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
As our Product Support Specialist – Electrical, you’ll be the electrical subject matter expert supporting EPSA’s rental generator and temperature control fleet across Australia. You will provide nationwide technical support to our workshop and field technicians across equipment specification, commissioning, control system configuration and complex fault-finding.
Key responsibilities include:
- Providing specialist electrical support to workshop and field technicians across the Rental Solutions fleet
- Supporting equipment specification, commissioning, complex fault-finding and technical issue resolution
- Configuring and supporting control and monitoring systems, including ComAp controllers
- Supporting the migration and integration of fleet assets into remote telemetry platforms
- Advising sales and operations teams, project managers and engineers on generators, battery energy storage systems, chillers and HVAC equipment
- Contributing technical input into EPSA’s five-year strategic fleet plan and annual CAPEX process
- Reviewing branch fleet assets requiring major repairs and escalating significant technical issues
- Ensuring fleet assets comply with relevant Australian standards, legislative requirements and document control processes
- Developing and maintaining operating, maintenance, service scheduling and fault-diagnosis documentation
- Supporting the onboarding and technical development of new rental technicians
- Building strong technical relationships with Caterpillar, other dealers and equipment suppliers
- Providing after-hours technical support when required
What you'll bring:
- An A Grade industrial electrical trade qualification, or an Electrical Engineering qualification supported by practical, hands-on experience
- A minimum of five years’ field experience within power generation
- Demonstrated knowledge of ComAp controllers and control systems
- Strong experience with diesel or gas engine-driven generator systems and battery energy storage systems
- Proven fault-finding, troubleshooting and diagnostic capability
- Experience in PLC programming and system configuration
- Knowledge of Australian standards and regulations relating to generator systems and electrical installations
- Experience preparing, maintaining and controlling technical documentation
- Strong communication, stakeholder engagement and problem-solving skills
- High-level organisational capability, with the ability to manage multiple priorities and technical projects
- Confidence working across multiple IT platforms
Highly regarded:
- Technical experience with Caterpillar engines
- Exposure to Atlas Copco or Sullair air compressors
- Experience with York or Trane temperature control equipment
- Broader experience across generators, battery energy storage, chillers or HVAC systems
Why join EPSA:
- Structured onboarding and development through Cat® University
- Paid birthday leave and volunteer leave
- Team member recognition and service awards
- Referral program incentives
- Retail and health insurance discounts
- Novated leasing options
- Paid parental leave
- Learning and development opportunities
If you're an experienced electrician or electrical specialist looking to expand your influence beyond hands-on work and support critical power solutions across Australia, this is an opportunity to combine technical expertise with career growth in a highly respected industry.
Product Support Specialist in Brisbane employer: Energy Power Systems Australia
Energy Power Systems Australia (EPSA) is an exceptional employer located in Mulgrave, VIC, where team members collaborate to deliver sustainable power solutions that have a real impact on various industries. With a strong focus on employee growth, EPSA offers structured onboarding through Cat® University, generous leave policies, and numerous recognition programs, fostering a supportive and connected work culture. Join us to be part of a team that values integrity, accountability, and care while making meaningful contributions to essential operations across Australia.
Contact Details:
Energy Power Systems Australia Recruitment Team
