At a Glance
- Tasks: Deliver top-notch customer service and support operations in a fast-paced environment.
- Company: Join CSBP Fertilisers, a trusted leader in WA's fertiliser industry for over 110 years.
- Benefits: Enjoy staff discounts, professional development, and flexible working arrangements.
- Other info: Full training provided; opportunities for career growth within Wesfarmers.
- Why this job: Be part of a dynamic team making a real impact on local agriculture.
- Qualifications: Customer service or admin experience, strong communication skills, and attention to detail.
The predicted salary is between 49500 - 60500 $ per year.
12 month fixed term contract to commence October 2026, potential for conversion to permanent.
Provide high-quality customer service in a fast paced, customer-facing role. Support customers and carriers at our Kwinana site to ensure smooth operations.
Your key responsibilities will include:
- Accurate administration of sales contracts.
- Review and receipting of supplier invoices.
- Coordinate arrival and despatch of granular and liquid fertiliser appointments across the weighbridge and systems.
- Conduct inductions and provide training to carriers on despatch systems.
- Manage appointments and ensure compliance with loading guidelines.
- Maintain accurate customer and vehicle records.
- Champion safety culture and ensure compliance with HSE standards.
About you:
- A background in customer service or administration, with a high level of integrity.
- Excellent phone manner and overall communication skills.
- High level of attention to detail and ability to work unsupervised.
- Strong organisation skills with the ability to handle and prioritise multiple tasks.
- Experience using computerised sales systems and proficient in MS Office applications.
- High level of problem solving capability and the ability to learn new systems quickly.
- Ability to handle a high volume of work & challenging situations.
- Ability to work in a flexible work environment.
- Ability to work on a rotating shift roster, including early starts, late finishes and the occasional Saturday shift.
- Strong Mathematical Skills.
- Experience working in the transport industry and using weighbridges will be highly regarded but not essential as full training will be provided.
What we offer:
- Access to a wide range of employee benefits across the Wesfarmers Group, including staff discounts at Bunnings, Kmart, Target, Officeworks and Kleenheat, as well as access to Wesfarmers-sponsored arts and cultural events.
- Ongoing professional development and career opportunities across WesCEF and the broader Wesfarmers Group.
We welcome applications from people of all backgrounds and encourage Aboriginal and Torres Strait Islander peoples to apply. We are proud to support flexible working arrangements and understand that flexibility looks different for everyone.
Applications close: Sunday 11th October 2026.
Customer Administration and Service Officer employer: Energy & Fertilisers Limited
Wesfarmers Chemicals, Energy & Fertilisers offers a dynamic work environment in Perth, where innovation and collaboration are at the forefront of our culture. As a Strategic Accounting Lead, you will benefit from professional growth opportunities, a commitment to employee development, and the chance to make a meaningful impact within the Minerals business. Join us to be part of a team that values your expertise and fosters a supportive atmosphere for achieving excellence.
Contact Details:
Energy & Fertilisers Limited Recruitment Team
