EnergyAustralia in Melbourne is seeking a Complaints Case Manager to oversee complex, senior-management-level complaints, including escalations involving ministerial correspondence or tribunal proceedings, and to work with Legal and Corporate Affairs on matters with legal or reputational implications.
Based in Docklands with a hybrid pattern (2-3 days in the office), you will prepare evidence-based responses, ensure audit-ready records, and guide stakeholders through fair outcomes while
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Senior Complaints Case Manager (Hybrid, High-Impact) in Melbourne employer: Energy Australia
Mount Piper Power Station is an exceptional employer, offering a dynamic work environment in the heart of New South Wales' Central West. With a strong focus on safety, leadership development, and community engagement, employees are empowered to drive innovation and continuous improvement while enjoying robust career growth opportunities. The collaborative culture fosters trust and teamwork, making it a rewarding place for those looking to make a meaningful impact in the power generation sector.
