EWOSA seeks an experienced Senior Systemic Issues Officer to coordinate the day-to-day systemic issues function. You will identify, assess and monitor issues arising from complaints, engage with members and progress appropriate remediation.
You will analyse patterns and risks, prepare concise, evidence-based assessments for the COO, and maintain the Systemic Issues Register while liaising with regulators and management. A strong regulatory mindset and excellent communication are essential.
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Contact Details:
Energy and Water Ombudsman (SA) Limited Recruitment Team
