Spa Receptionist/Assistant

Spa Receptionist/Assistant

Full-Time On-site
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endota Broadbeach is located right in the heart of Broadbeach next to Peppers within the Oracle precinct, only a stone’s throw from the seaside.

We specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role

endota employees are passionate about providinga high levelof customer service to our clients throughout their wellness journey.

In the role of a Spa Receptionist/Assistant, you will provide excellent customer service to customers in-spa, over the phone and via email. Using your strong IT skills, you willmanage treatment bookings, process gift vouchers & product sales, answer email enquiries andbe responsible fordata entry/inventory requirements. The role will also include general cleaning responsibilities such as laundry, vacuuming, dusting, stocking/ arrangingproductand any other housekeeping tasks that will support the everyday function of the spa.

Your Skills & Experience

As an endota Spa Receptionist/Assistant, you are willing to share your time, experience, andexpertise– not only for the good of others, but for your own personal satisfaction and growth.

  • You havepreviousreception/customer service experience (experience in spa or beauty industry preferred).
  • Proficient IT skills (Microsoft Word, Outlook and Excel) and previous experience using an electronic booking system (ideally Zenoti).
  • You have excellent time management skills with the ability to work independently andmultitask.
  • You havestrong communicationskills and excellent personal presentation standards.
  • You have availability to work late nights and weekends.
  • You will be as passionate about the endota brand as we are and share our core values and philosophy.

We provide a supporting & inspiring environment so that you can be your “best me”.

  • Receive endota treatments at a discount, and enjoy our range of products at wholesale prices.
  • Free membership to endota Retreat – your onlinewellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
  • Our National Education Program is designed to provide treatment & product training and on-the-job training with your spa leadership team.
  • We recognise your talent, dedication, and passion through our National Therapist Awards.
  • The Therapist Incentive Program rewards for achieving KPI’s.
  • Participate in spa challenges with various prizes of products and vouchers.
  • Complete all required online training and receive $150 worth of in spa treatments.
  • Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks.
  • Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!

About endota

We are a proud Australian owned global wellness brand with a portfolio of over 100 spas, a Wellness College, plus we develop COSMOS certified and results-based skincare products that we use inallofour treatments. Our company values are a fundamental part of who we are and underpin our work and culture.

If you are passionate about what you do, want to share yourknowledgeand experience, and learn from your colleagues – then endota is for you.

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Spa Receptionist/Assistant employer: endota

endota spa Kew is an exceptional employer that prioritises the well-being and professional growth of its team members. With flexible working arrangements, ongoing training opportunities, and a supportive, collaborative environment, employees can thrive while delivering world-class wellness and beauty experiences. Located in Melbourne, endota spa Kew offers staff discounts and motivating rewards, making it an attractive place for passionate beauty professionals to develop their careers.

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Contact Details:

endota Recruitment Team