At a Glance
- Tasks: Create a welcoming atmosphere and enhance guest experiences at Mermaid Waters Hotel.
- Company: Join ALH, part of the Endeavour Group, known for fun and inclusivity.
- Benefits: Enjoy discounts at pubs, supermarkets, and access to health and wellbeing services.
- Other info: Dynamic team environment with opportunities for personal and career growth.
- Why this job: Be the first point of contact and make magic happen for guests every day.
- Qualifications: Great communication skills, attention to detail, and a current RSA certificate required.
The predicted salary is between 15.3 - 18.7 $ per hour.
At ALH, we know that a warm reception makes the heart grow fonder. In every community, the pub is where stories are made and retold. A place for our guests to escape and feel at home. We’re calling for the ultimate experience creator to welcome and ‘WOW’ our guests as their first point of contact. In this fast-paced role, you’ll use your strong time management and prioritisation skills to enhance the guest experience.
A day in the life of a Front Office Attendant:
- Create a welcoming atmosphere for our guests through warm, friendly and attentive service
- Stay up to date on reception emails and phone calls and action administrative tasks as quickly as possible
- Lean into teamwork and assist with accommodation, bistro and booking duties as required
About you:
- You know that when it comes to guest service, every moment matters
- You are great with people, communication and detail and are motivated to make magic happen for your guests and your teammates
- You are highly organised and have great computer skills
- You hold a current RSA certificate
Inherent requirements:
This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
The benefits are good too!
- An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands.
- Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
- As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing.
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.
This is just the start, so dream big.
Front Office Attendant employer: Endeavour Group Careers
At Endeavour Group, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Data Scientist, you'll enjoy hybrid working arrangements in either Sydney or Melbourne, access to cutting-edge AI tools, and a strong commitment to your professional growth through dedicated learning opportunities. With a focus on collaboration and innovation, you'll be part of a team that values creativity and encourages you to leave your mark while enjoying fantastic employee benefits and discounts across our extensive portfolio.
