Food & Beverage Supervisor | Lasseters Hotel Casino, Alice Springs, NT
Employer: IRIS Capital – Lasseters Hotel Casino Operations Pty Ltd
Position Type: Full-Time
Salary: $70,000 - $80,000 (depending on experience and skill set)
Location: Alice Springs, NT
Lasseters Hotel Casino is seeking a motivated and experienced Food & Beverage Supervisor to support the daily operations of our restaurant and bar outlets. Working closely with the F&B Manager, you will help lead the team, maintain exceptional service standards, and ensure smooth and efficient service delivery across all F&B areas.
About the Role
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Supervise daily restaurant/ bar operations
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Provide hands‑on leadership during shifts
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Support staff training, coaching, and development
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Maintain high service standards across all F&B outlets
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Assist with rostering, labour control, and workforce planning
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Ensure compliance with food safety, RSA, hygiene, and workplace practices
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Liaise with the kitchen, F&B management, and other departments to deliver seamless service
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Address guest enquiries, concerns, and feedback with professionalism
What We’re Looking For
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Excellent customer service focus
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Ability to perform under pressure in a fast-paced environment
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Organised, reliable, and adaptable
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High personal presentation and professionalism
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Strong cultural awareness and positive team engagement
Qualifications & Experience
- AQF Certificate II or III, OR
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At least 1 year of relevant experience, OR
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Minimum 2-3 years relevant experience may substitute formal qualifications.
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Experience supervising teams in a customer service-driven environment
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Strong computer literacy, including POS and Microsoft Office
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Knowledge of Fair Work standards and safe work practices
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Ability to build strong guest and team relationships
We Offer You
- 25% discount on food and beverages across Lasseters operations
- Discounted Health Club membership and Day Spa treatments
- IHG Employee Benefits Program
- Meals provided while on eligible shifts
- Uniforms provided and laundered
- Training, professional development, and career progression pathways
- Staff and family social events
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