In this dual role, you will be the backbone of our office operations, providing high-quality administrative support while managing day-to-day bookkeeping tasks. You'll work closely with our operations team to ensure smooth service delivery and positive outcomes for our clients.
Key responsibilities
- General administrative duties including phone and email support
- Invoicing, accounts payable/receivable, and reconciliation
- Maintaining accurate client and financial records
- Assisting with monthly billings/invoicing's and client statements
- Supporting compliance and reporting requirements
- Liaising with clients, carers, and external stakeholders
- Keeping track of all payments and processing payments on Xero
- Providing warm, professional service aligned with our values
About you
- Certificate III or IV in Business Administration, Accounting, Bookkeeping, or a related field
- Demonstrated experience in an administrative and/or bookkeeping role
- Solid understanding of bookkeeping principles
- Strong attention to detail and organisational skills
- Confident using accounting software such as Xero or similar and Microsoft Office
- Excellent communication and interpersonal skills
- A compassionate, client-focused approach
- Experience in aged care, healthcare, or community services (highly regarded)
- Ability to work independently and manage deadlines
- Be able to perform under pressure
About us
At Empower Plus Care, we are passionate about supporting older Australians to live safely, comfortably, and independently in their own homes. Our dedicated team works collaboratively to deliver high-quality, person-centred care that truly makes a difference. We pride ourselves on building genuine relationships with our clients, their families, and each other, ensuring dignity, respect, and well-being are at the heart of everything we do.
- Purpose-driven work that genuinely makes a difference
- Supportive and friendly team environment
- Stable role within a growing community care organisation
- Convenient office location and parking space
- Opportunity to build a long-term career in the aged care sector
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Administrative Assistant / Bookkeeper in Melbourne employer: Empower Plus Care
Empower Plus Care is an exceptional employer that values its employees by fostering a supportive and collaborative work culture in the heart of Melbourne. With a focus on community care, we offer meaningful work that directly impacts the lives of others, alongside opportunities for professional growth and development. Our commitment to employee well-being is reflected in our stable, long-term positions and a friendly environment that encourages teamwork and innovation.
