Empower Estate Agents — an award-winning agency recognised for delivering exceptional results across Sydney's South West — is seeking an experienced Property Manager to join our growing team.
This is an excellent opportunity to manage your own residential portfolio within a supportive, high-performing environment backed by strong systems, leadership, and a reputation for outstanding client service.
You will be supported by established processes, team guidance, and practical systems designed to help you manage your portfolio efficiently while delivering a high standard of service to landlords and tenants.
The Role
You will be responsible for the end-to-end management of a residential portfolio, ensuring properties are managed efficiently, compliance obligations are met, and landlords and tenants receive clear, professional communication.
Key responsibilities include:
- Managing a residential portfolio end-to-end
- Handling arrears management and tenant communications
- Coordinating maintenance, repairs, quotes, work orders, and capital works
- Conducting ingoing, routine, and outgoing inspections
- Managing lease renewals, rent reviews, tenancy agreements, and notices
- Ensuring compliance with current NSW residential tenancy legislation and best practice
- Building and maintaining strong relationships with landlords and tenants
- Proactively identifying maintenance, compliance, and risk issues to protect landlord assets
- Supporting landlord retention through regular updates and professional advice
- Managing tribunal matters, including NCAT, where required
- Maintaining accurate records and utilising CRM/property management systems effectively
About You
You are an experienced Property Manager who thrives in a fast-paced environment, communicates confidently, and takes pride in delivering exceptional service.
To be successful, you will have:
- Minimum 2+ years' experience managing a residential portfolio
- Current NSW Class 2 or Class 1 Real Estate Licence preferred
- Certificate of Registration may be considered for the right experienced candidate
- Strong knowledge of NSW tenancy legislation and compliance requirements
- Confidence managing notices, rent increases, lease renewals, repairs, pets, arrears, and tenancy matters
- Excellent communication and negotiation skills
- High level of organisation and attention to detail
- Ability to work independently and manage competing priorities
- Professional presentation and a client-first mindset
- Current driver's licence and reliable vehicle
Experience with Propertyme or similar property management systems is highly regarded.
Why Join Empower Estate Agents
- Work with an award-winning, growing agency
- Manage a well-maintained portfolio with strong support
- Structured systems and processes to maximise efficiency
- Supportive, collaborative team culture
- Leadership that understands property management and supports practical decision-making
- Ongoing training and career development
- Competitive salary package based on experience
- Genuine growth opportunities as the rent roll continues to expand
