Peninsula is seeking a Client Solutions Specialist to calmly and confidently support clients, resolve issues, and manage escalations from start to finish. The role emphasizes empathy, practical solutions, and strengthening client retention within a busy environment.
Ideal candidates have strong complaints and retention experience, with resilience and excellent communication. This is a fast-paced, customer‐facing position that supports our ANZ customers from Australia and beyond.
Client Solutions Specialist: Retention & Escalations Expert in Sydney employer: Employsure
At Peninsula, we pride ourselves on being a Great Place to Work certified company, where our employees are rewarded, valued, and trusted to make a significant impact. Located in Sydney, our vibrant work culture fosters collaboration and innovation, offering exceptional career development opportunities, enhanced leave, and performance bonuses. Join us to be part of a global brand that not only supports your professional growth but also prioritises health and wellness, ensuring a fulfilling and rewarding work experience.
