Employment Hero is seeking a Customer Care Consultant to join our Customer Experience team. You will support clients after go-live, resolve tickets, and analyze platform configurations to maximise customer success.
You'll engage via email, chat, phone, and screen share to understand workflows and provide effective solutions. Ideal candidates have Australian payroll/financial services experience, SaaS customer support background, and comfort with AI tools in daily work.
Payroll Support Specialist — Remote & Impactful in Gold Coast employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, allowing you the flexibility to manage your time and impact while working with cutting-edge tools. With a strong focus on employee growth, you will be surrounded by ambitious colleagues in a fast-paced environment, and benefit from generous perks such as ESOP, parental leave, and outstanding learning opportunities, all while contributing to a mission-driven company that values innovation and high performance.
