Position Overview
Trade Sales Officer at Oxworks, located at 102-108 Magnesium Drive, Crestmead.
Responsibilities
- Always provide exceptional customer service to Oxworks' trade client base
- Receive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into sales orders and sales invoices
- Achieve greater than 90% answered call rates for all incoming calls
- Liaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as required
- Effectively respond to customer issues and feedback, resolving them in the best interests of Oxworks
- Develop sales opportunities by researching and identifying potential accounts
- Promote a harmonious environment with company departments to foster a positive and can‐do approach to servicing the needs of Oxworks customers above the needs of a single department or branch
- Source data on competitor activity, general market conditions, new product opportunities and general pricing movements in the market
- Work to reinforce the company's vision, mission and values
Qualifications
- Demonstrated sales experience in a manufacturing environment (preferable)
- Experience using MS Office, CRM software and ERP system (preferable)
- High level of attention to detail
- Excellent time‐management skills, people and communication skills
Benefits
- Positive team culture
- Career development and growth opportunities
- Discounts on products and retailers
- Employee assistance programme
- Monthly team lunches
- Traineeship and apprenticeship programmes
Company Overview
Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products. Operating for over 20 years, Oxworks continues to be a market leader in the industry.
Trade Sales Officer at Employment Hero in Brisbane employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, allowing you the flexibility to manage your time and impact while working with cutting-edge tools. With a strong focus on employee growth, you will be surrounded by ambitious colleagues in a fast-paced environment, and benefit from generous perks such as ESOP, parental leave, and outstanding learning opportunities, all while contributing to a mission-driven company that values innovation and high performance.
