At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join The Body Shop, a global leader in ethical beauty.
- Benefits: Enjoy regular hours, generous discounts, and incentives for hitting targets.
- Other info: Flexible hours and opportunities for personal growth await you.
- Why this job: Be part of a brand that values diversity and empowers its people.
- Qualifications: Retail experience and strong leadership skills are preferred.
The predicted salary is between 63897 - 63898 $ per year.
Confident in meeting and controlling sales/performance targets to drive store results. Experience coaching and developing teams; attract, retain, and grow people aligned to the brand. Strong understanding of the beauty market, competitors, and The Body Shop products.
The Body Shop Australia is currently recruiting for an Assistant Manager. You’ll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store, and the team deliver retail excellence, strong sales results, and engaging customer experience.
Your role in a nutshell: As an Assistant Manager, you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
- Customer Experience: Coach the team to achieve exceptional customer service standards in partnership with the store manager. Oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Lead and drive a customer focused store experience on a day-to-day basis.
- Delivery: Retail related beauty expertise is highly desirable. Learn and use internal systems and analyse performance to help manage the commercial side of the store. Help control and meet sales/performance targets.
- Teamwork and People Management: Assist the Store Manager and be quick to resolve issues. Attract, retain and grow people who reflect the brand.
Benefits:
- Regular working hours
- Generous staff discount
- Incentives for meeting KPI and store targets
- Service rewards for loyal employees
- Time in Lieu policy
- Learning and Development Program
What we look for:
- Confident in meeting sales and performance targets
- Outstanding planning and organising skills
- Experience of using data provided to make sound commercial and business decisions
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Outstanding communication and operational skills
- Leadership skills to achieve personal and business success
- Flexibility to work across Sunday to Saturday is required
- Experience in retail and people leadership is preferred
Diversity Statement: At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status.
Assistant Manager employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, allowing you the flexibility to manage your time and impact while working with cutting-edge tools. With a strong focus on employee growth, you will be surrounded by ambitious colleagues in a fast-paced environment, and benefit from generous perks such as ESOP, parental leave, and outstanding learning opportunities, all while contributing to a mission-driven company that values innovation and high performance.
