At a Glance
- Tasks: Deliver engaging tech training and support to help staff thrive.
- Company: Leading national professional services firm with a collaborative culture.
- Benefits: Flexible work, ongoing training, generous benefits, and a supportive team.
- Other info: Great career path outside traditional legal roles with a focus on helping others.
- Why this job: Make a real impact by empowering others with your tech skills.
- Qualifications: Strong Microsoft Office knowledge and excellent communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Are you a Senior Legal Secretary looking to pivot out of legal support and apply your skills and knowledge in a more meaningful, people-focused role? This is a fantastic opportunity for an experienced legal support professional to leverage their technical expertise, communication skills, and understanding of legal workflows in a Technology Trainer position with a leading national professional services firm. Working as part of a collaborative Corporate Services team, you will play a key role in supporting staff across the business, delivering training, troubleshooting technology issues, and helping drive the adoption of new systems and processes.
The Opportunity
- Deliver instructor‑led training sessions to groups and individual users
- Provide one‑on‑one technology support and coaching
- Assist staff with day‑to‑day technology and system enquiries
- Support the rollout of new systems, processes and software upgrades
- Develop and maintain user guides, training materials and documentation
- Create and update FAQs and knowledge resources
- Troubleshoot user issues and provide practical solutions
- Build strong relationships with stakeholders across the firm
About You
This role is ideal for a Senior Legal Secretary, Legal Support Specialist, Document Specialist or Trainer who enjoys helping others and is looking to transition into a dedicated training and technology‑focused position. You will bring:
- Strong knowledge of Microsoft Office, particularly Word, Outlook, Excel and PowerPoint
- Experience supporting users with technology and document production systems
- Advanced Microsoft Word skills, including styles, templates, cross‑referencing and formatting
- Excellent communication and presentation skills
- A customer‑focused approach and genuine passion for helping people
- Strong problem‑solving abilities and attention to detail
- The confidence to deliver training to individuals and larger groups
Previous experience in training, learning and development, professional services or legal environments will be highly regarded.
What's on Offer?
- A genuine career path outside traditional legal support
- The opportunity to use your legal industry knowledge in a new and rewarding way
- Flexible working arrangements
- Ongoing training and development
- Generous employee benefits and wellbeing initiatives
- A supportive and inclusive team culture
- The chance to make a real impact by helping others succeed
Technology Trainer in Sydney employer: Empire Group
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