Centralised Support Manager – Lead Service Excellence

Centralised Support Manager – Lead Service Excellence

Full-Time On-site
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Emmetts is seeking a Customer Support Manager to lead the Customer Support Specialist and Centralised Support Officer across our multi-branch operations. You will coordinate centralised branch support including parts ordering, sales support, online sales administration, and warranty processes to drive a consistent customer experience.

Ideal candidates will balance operational delivery with process improvements, aligning priorities with branch leaders to enhance service standards and overall

Centralised Support Manager – Lead Service Excellence employer: Emmetts

Emmetts is an exceptional employer that champions the agricultural community, offering a dynamic work culture where employees are empowered to thrive. With nearly 70 years of experience, we provide extensive support for professional growth, including access to a dedicated Learning & Development team and flexible work arrangements. Located in Cummins, our flagship branch fosters collaboration within an experienced sales team, ensuring you have the tools and resources to succeed while making a meaningful impact in the farming industry.

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Contact Details:

Emmetts Recruitment Team