A not-for-profit organization in Melbourne is looking for an IT Support Manager to lead IT support services across a multi-site environment. Responsibilities include managing a local support team, overseeing an offshore service desk, and engaging with vendors for effective service delivery. Candidates should have strong leadership experience, knowledge of ITIL, and familiarity with Microsoft environments. A focus on continuous improvement and operational excellence is key to this role, ensuring high-quality IT services are delivered.
IT Support Manager: 24/7 Service Delivery Leader in Melbourne employer: Emmbr
Join a market-leading Australian organisation as an Incident and Problem Manager, where you'll be part of a high-performing team that values collaboration and innovation. This role offers a unique opportunity to contribute to a critical digital transformation phase, with a focus on professional growth and development in a supportive work culture. Enjoy the benefits of working in Melbourne, a vibrant city known for its dynamic tech scene and diverse community, while making a meaningful impact in the IT services sector.
