Emmbr, in Inner-East Melbourne, invites you to join a Service Desk during an uplift period. You\'ll provide first and second level technical support, troubleshoot a broad range of issues, and help improve processes for a better customer experience.
You'll manage incidents and requests within SLAs, communicate clearly with customers, and contribute to proactive support practices. This role suits problem-solvers who enjoy helping people and making work more efficient in a not-for-profit
Service Desk Analyst — On-Site ITIL Support & Growth in East Melbourne employer: Emmbr
Join a market-leading Australian organisation as an Incident and Problem Manager, where you'll be part of a high-performing team that values collaboration and innovation. This role offers a unique opportunity to contribute to a critical digital transformation phase, with a focus on professional growth and development in a supportive work culture. Enjoy the benefits of working in Melbourne, a vibrant city known for its dynamic tech scene and diverse community, while making a meaningful impact in the IT services sector.
