At a Glance
- Tasks: Welcome members, support sales, and create a positive gym environment.
- Company: Join EMF Fitness Centre, a premium 24/7 fitness facility.
- Benefits: Enjoy staff fitness membership, ongoing training, and career progression.
- Other info: Flexible casual shifts available in a supportive community.
- Why this job: Be part of a passionate team making a real difference in health and fitness.
- Qualifications: Customer service experience and a love for fitness are essential.
The predicted salary is between 31500 - 38500 $ per year.
Are you passionate about people, health and fitness, and delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!
EMF Fitness Centre Erina Fair is a premium 24/7 fitness facility offering an exceptional training, wellness and recovery experience to our members. Our state-of-the-art facility features:
- 24/7 Gym Access
- Strength and Cardio Training Areas
- Functional Training Zone
- Group Fitness Classes
- Reformer Pilates and Hot Yoga
- Traditional Sauna
- Normatec Compression Boots and Massage Chairs
- Crèche Services
- Smoothie Bar
We are currently seeking energetic, outgoing and customer-focused Casual Receptionists & Member Services Team Members to join our Erina Fair team. As the first point of contact for our members, you'll play an important role in creating a welcoming, positive and professional environment while supporting membership sales, member engagement and daily club operations.
What We're Looking For
- Proven experience in customer service, reception or a sales-focused role
- An outgoing, friendly and energetic personality with a genuine love for people
- Confidence in promoting memberships, engaging with prospective members and achieving sales KPIs
- A strong ability to follow company systems, procedures and operational standards
- Excellent communication, teamwork and interpersonal skills
- Strong attention to detail and administrative capabilities
- Confidence in handling member enquiries, resolving concerns and delivering exceptional service
- A proactive attitude and willingness to take initiative in maintaining club presentation and cleanliness
- A genuine passion for health, fitness and creating a positive member experience
- Flexible availability across weekdays, evenings and weekends
Eligibility Requirements
- Minimum 1 year of experience in a customer-facing role (fitness industry experience highly regarded)
- Current First Aid and CPR certification, or willingness to obtain within the first two weeks of employment
- Current NSW Working With Children Check, or willingness to obtain prior to commencing child-related duties
- A genuine interest in the health and fitness industry
- Ability to work flexible casual shifts in line with business requirements
Why Join EMF?
At EMF, we're more than just a gym. We're a community committed to helping people achieve their health and fitness goals while creating an environment where our team can grow and succeed. As part of our Erina Fair team, you'll enjoy:
- Working in a premium fitness facility with industry-leading equipment and services
- Being part of a supportive, energetic and passionate team
- Opportunities for ongoing training, development and career progression
- Staff fitness membership benefits, subject to eligibility
- The opportunity to make a genuine difference in our members' fitness journeys
Receptionist & Member Services in Gosford employer: EMF Performance Centre
EMF Fitness Centre Erina Fair is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to thrive in their roles while contributing to the health and fitness community. With opportunities for ongoing training and career progression, as well as staff fitness membership benefits, employees can enjoy a fulfilling career in a premium facility equipped with state-of-the-art amenities. Join us at Erina Fair, where your passion for fitness and customer service can truly make a difference in our members' lives.
