Emerging IT in Sydney is seeking a Level 3 Service Desk Technician to join our Technical Support team in North Sydney. This senior, hands-on role serves as the escalation point for complex issues across our client base, reporting to the Technical Support Manager.
You will resolve escalated tickets, deliver premium client service, and mentor Level 1/2 technicians while contributing to process improvements. The ideal candidate has MSP experience and strong Microsoft virtualization and server
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Senior MSP Service Desk Engineer: Azure & Virtualization in Sydney employer: Emerging It
Emerging IT is an exceptional employer that fosters a collaborative and supportive work culture, where continuous learning and human-centred thinking are at the forefront. As a Service Desk Team Lead, you'll not only have the opportunity to mentor and develop your team but also drive meaningful change within the organisation, all while enjoying a strong focus on employee growth and satisfaction. Located in a vibrant area, we offer a dynamic environment that encourages innovation and excellence, making it a rewarding place to advance your career.
