At a Glance
- Tasks: Diagnose and repair Ford vehicles using advanced tools and techniques.
- Company: Emerald Ford, a trusted automotive dealership in Queensland.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Collaborative environment with a focus on safety and quality standards.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong vehicle diagnostics skills and relevant automotive qualifications required.
The predicted salary is between 58500 - 71500 $ per year.
Company Description
Emerald Ford is a retail automotive business based at 75 Industrial Drive in Emerald, Queensland, Australia.
The dealership focuses on providing Ford vehicles, parts, and services to the local community and surrounding region.
Team members work in a dynamic, customer-facing environment that supports professional growth in automotive sales and service.
Emerald Ford values reliable, high-quality service and aims to build long-term relationships with customers through trustworthy advice and technical expertise.
Role Description
The Ford Diagnostic Technician is a full-time, on-site role located at Emerald Ford in Emerald, QLD.
This position is responsible for performing advanced diagnostics on Ford vehicles using specialized tools, software, and technical resources.
Day-to-day tasks include identifying mechanical and electrical issues, completing accurate repair recommendations, and carrying out vehicle maintenance and repairs according to manufacturer standards.
The technician will document work performed, collaborate with service advisors and other team members, and ensure all vehicles are returned to customers in safe, reliable condition.
This role also involves communicating clearly with customers and colleagues, contributing to a positive service experience, and following safety and quality procedures in the workshop.
Qualifications
- Strong technical skills in vehicle diagnostics, including the ability to diagnose complex mechanical and electrical issues in Ford vehicles.
- Demonstrated experience in vehicle maintenance and repair, including routine servicing, inspections, and use of diagnostic equipment.
- Excellent communication and customer service skills to explain findings, repair options, and timelines in a clear, respectful manner.
- Attention to detail, problem-solving abilities, and a commitment to safety and quality standards.
- Relevant automotive trade qualification or certification (e. g., automotive technician/mechanic), with Ford brand experience considered an advantage.
- Ability to work effectively in a team environment, follow workshop procedures, and manage time efficiently in a busy service department.
- Valid driver’s license and the capability to safely operate a range of vehicles.
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Ford Diagnostic Technicians in Emerald employer: Emerald Ford
Emerald Ford offers a dynamic, customer-facing work environment that supports professional growth in automotive sales and service. The company values reliable, high-quality service and aims to build long-term relationships with customers through trustworthy advice and technical expertise. Employees can expect opportunities for skill development and collaboration within a supportive team.
