At a Glance
- Tasks: Lead delivery excellence for a major client, ensuring all goals are met and exceeded.
- Company: Dynamic organisation focused on strategic partnerships and operational success.
- Benefits: Inclusive workplace, diverse culture, and opportunities for professional growth.
- Other info: Open to diverse backgrounds; we value unique perspectives.
- Why this job: Be the trusted advisor for a large client and drive impactful projects.
- Qualifications: Strong project management skills and experience with senior stakeholders.
The predicted salary is between 123300 - 150700 $ per year.
About the opportunity
We are looking for a Senior Client Delivery Manager to own end-to-end operational excellence for a large, strategic customer in South Australia. You’ll be the primary face of our organisation to the customer, equal parts trusted advisor, delivery leader, and growth driver.
What you’ll be doing
- Leading and being fully accountable for all deliverables to a large, complex strategic customer ensuring all KPIs and SLAs are met and exceeded.
- Acting as the primary executive relationship holder building trust, navigating complexity, and driving long term partnership.
- Overseeing the planning and execution of programs and projects, keeping delivery on track and stakeholders informed at every stage.
- Working closely with operational teams to drive network performance, reliability, and a strong security posture across the customer environment.
- Contributing to customer strategy and planning — introducing innovations and future directions aligned with our broader organisational vision.
What you’ll bring
- A solid grasp of project and program management; you understand how to structure delivery, manage risk, and keep things moving when they get complicated.
- Strong executive stakeholder management skills; you’re comfortable at the table with senior leaders across complex organisations and know how to build lasting trust.
- Experience in government, defence, emergency services, mining, energy, utilities, or any other high stakes environment; though we’re genuinely open to compelling candidates from outside these sectors too.
- A commercial mindset; you see delivery excellence and business growth as two sides of the same coin.
- Excellent communication and motivational skills, with the ability to bring operational teams and senior stakeholders along with you.
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
Senior Client Delivery Manager employer: Emanate Technology
Emanate Technology is an exceptional employer, offering a long-term federal government contract that provides job security and the chance to work on enterprise-scale Azure integration projects. With flexible hybrid working arrangements and a commitment to inclusivity, employees thrive in a supportive environment that fosters professional growth and collaboration within a high-performing team. This role not only allows for meaningful contributions to critical systems but also encourages continuous improvement and innovation in a modern Microsoft cloud setting.
