At a Glance
- Tasks: Provide on-site tech support and resolve issues for staff and students across multiple locations.
- Company: Join a leading educational organisation with a focus on technology and innovation.
- Benefits: Gain hands-on experience, develop your skills, and enjoy a dynamic work environment.
- Other info: Opportunity for growth and learning in a supportive team atmosphere.
- Why this job: Make a real difference by supporting diverse technologies in an educational setting.
- Qualifications: ICT experience, problem-solving skills, and a customer-centric approach are essential.
The predicted salary is between 69126 - 84488 $ per year.
About the Opportunity
We have an exciting opportunity for an ICT Support Officer to join a leading educational organization on a 12-month contract.
You’ll be working with a variety of technology and providing on-site support across multiple locations.
The technology you will work with is diverse, making this a dynamic role with the opportunity to develop your skills.
- Your Responsibilities
- Provide on-site support and service to staff and students across multiple sites.
- Ensure all assigned support requests are promptly resolved (Level 1 and 2 support).
- Provide incident response and diagnostic support for users and incidents raised.
- Deploy, configure, upgrade and support devices including desktops, laptops, tablets, and peripherals.
- Install, configure, upgrade and support services including operating systems (Mac OS, i OS, and Windows), applications, and systems (e. g., Microsoft 365).
About You
You’ll be a great fit within the ICT Support Officer role if you have a customer-centric approach, along with excellent interpersonal and communication skills.
You’ll need
- ICT experience in a similar role, with exposure to a broad range of technologies.
- Experience with and sound knowledge of general operating systems and software (Apple and Microsoft technologies).
- Expertise in problem-solving and troubleshooting.
- A strong ability to communicate with a diverse range of individuals.
- A track record of delivering quality service to users.
- Relevant qualifications and industry certifications will be advantageous.
- A current driver’s license.
- Additional Information
The successful candidate will be required to undergo a screening process, which includes a Working with Children Check.
For questions or queries, please contact regan. fathers@emanatetechnology. com. au.
- Seniority level
- Not Applicable
- Employment type
- Contract
- Job function
- Information Technology
- Industries
- IT Services and IT Consulting
- #J-18808-Ljbffr
ICT Support Officer in Adelaide employer: Emanate Technology
Emanate Technology is an exceptional employer, offering a long-term federal government contract that provides job security and the chance to work on enterprise-scale Azure integration projects. With flexible hybrid working arrangements and a commitment to inclusivity, employees thrive in a supportive environment that fosters professional growth and collaboration within a high-performing team. This role not only allows for meaningful contributions to critical systems but also encourages continuous improvement and innovation in a modern Microsoft cloud setting.
