Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!
As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.
We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
Company Description
Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!
As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.
We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
Job Description
- Be the first point of contact for all guests, creating a warm, welcoming and professional first impression
- Take ownership of reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift
- Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience
- Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism
- Maintain accurate reservation and guest information within our booking platform
- Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability
- Assist in coordinating large bookings, special events and peak service periods
- Proactively manage guest expectations and wait times while delivering exceptional customer service
- Ensure host stand, entry areas and guest-facing spaces are presented to the highest standard at all times
- Support the wider Front of House team as required to ensure seamless restaurant operations
- Contribute to a positive team culture by leading with professionalism, energy and a guest-first mindset
Qualifications
- Experienced as a Host in a high-volume restaurant is a must.
- A strong problem solver who can remain calm under pressure
- Confident managing guest expectations in a busy restaurant environment
- Highly organised with exceptional communication skills
- Able to work independently while contributing to a positive team culture
- Proficient with reservation systems; SevenRooms experience highly regarded
Additional Information
- Be part of a passionate, professional and supportive hospitality team
- Work in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiences
- Opportunities to grow your hospitality career within a world-renowned international hotel group
- Immediate commencement available
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Host employer: Elysium
Elysium Noosa Resort is an exceptional employer, offering a vibrant work culture that prioritises genuine hospitality and team collaboration. As the Venue Manager at Bar Capri, you'll enjoy the unique opportunity to lead a passionate team in one of Australia's most iconic coastal destinations, with ample career progression opportunities within a growing luxury hospitality group. With a competitive salary package and the chance to shape the guest experience in a stunning environment, Elysium Noosa is the perfect place for those seeking meaningful and rewarding employment.
