At a Glance
- Tasks: Greet customers, serve coffee, and create memorable experiences in a vibrant café atmosphere.
- Company: Join our dynamic Front of House team at a bustling café.
- Benefits: Friendly work environment, growth opportunities, and employee perks like discounts.
- Other info: Flexible hours with opportunities for professional development in hospitality.
- Why this job: Be the face of our café and make every visit unforgettable for customers.
- Qualifications: RSA certification, fast-paced hospitality experience, and excellent communication skills.
The predicted salary is between 14.4 - 17.6 $ per hour.
We’re expanding our Front of House team! Are you a people person with a love for exceptional coffee and creating memorable customer experiences? Look no further! We're seeking talented individuals like you to join our dynamic front-of-house café team. As a member of our team, you'll step into a vibrant and welcoming atmosphere where the aroma of freshly brewed coffee fills the air, and the sound of laughter and lively conversations energise your day. From the moment our customers walk through the door, you'll be the face of our café, delivering exceptional service and ensuring every visit is an unforgettable one.
Responsibilities:
- Greet and seat customers, provide excellent customer service, serve customers and have a hands-on approach with the delivery of food and beverages.
- Take meal and drink orders from customers to be sent to the kitchen or coffee station and operate the till for customer purchases.
- Ensure that the front-of-house is maintained in a clean, tidy and hygienic condition at all times, and ensure any food preparation complies with relevant health standards and regulations.
- Maintain standards for food storage, rotation, quality and appearance where applicable.
- OHS compliance and maintaining correct food safety procedures.
- Resolve any customer issues as they arise within their control.
Our Requirements:
- Current Victorian Responsible Service of Alcohol (RSA).
- Experience in a very fast-paced hospitality venue.
- Excellent verbal and written communication skills and a passion for great customer service.
- Strong organisational skills and the ability to thrive in high-pressure environments.
- Excellent communication and interpersonal skills to collaborate effectively with team members.
- Flexibility to work a combination of days, evenings, weekends, and public holidays on a rotating roster.
What We Offer:
- A friendly and supportive work environment where your contributions are valued.
- Opportunities for growth and professional development in the hospitality field.
- Employee perks, friends and family discounts and many more!
If you have a passion for hospitality and enjoy working in a flexible, ever-changing environment, then we want to hear from you! Join our team and be part of an exciting culinary journey.
Note: Only shortlisted candidates will be contacted for an interview. Thank you for your understanding.
Front of House employer: Elsewhere at SAM
Join our vibrant café team where your passion for exceptional coffee and customer service will shine! We offer a friendly and supportive work environment, with opportunities for professional growth and development in the hospitality industry. Enjoy employee perks, discounts, and the chance to be part of an exciting culinary journey in a dynamic location that values your contributions.
