At a Glance
- Tasks: Provide IT support and monitoring for enterprise infrastructure in a dynamic environment.
- Company: Join an industry-leading energy company with a focus on technology and innovation.
- Benefits: Enjoy competitive pay, medical benefits, 401k matching, and remote work options.
- Other info: Ideal for recent graduates eager to learn and grow in tech.
- Why this job: Kick-start your IT career with hands-on experience and growth opportunities.
- Qualifications: Bachelor's degree or relevant experience in IT support required.
The predicted salary is between 27 - 27 $ per hour.
Are you an early-career IT professional with a passion for infrastructure and technology? An industry-leading energy company is seeking a Support Analyst I to join their growing IT team. This role focuses on Tier 2 monitoring and support across enterprise infrastructure, including Windows, Linux, Citrix, IIS, and Middleware environments. It’s an exciting opportunity to work in a fast-paced environment, grow your skills, and contribute to critical business operations.
Remote work with preference for candidates located near Charlotte, NC for onboarding/training and occasional onsite visits.
3rd shift role; 6:00 PM – 6:00 AM
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $20 - $27 / hr. w2
Key Responsibilities:
- Provide proactive and predictive monitoring and issue resolution for servers, storage, software, and batch job flows.
- Support enterprise environments including Windows, Linux, Citrix, IIS, and Middleware.
- Assist in server reboots, monthly patching, and infrastructure-related support requests.
- Participate in cross-functional project teams, major incident response, and disaster recovery exercises.
- Promote standard processes and identify opportunities for automation.
Top Skills:
- Foundational IT infrastructure knowledge.
- Strong customer service and collaboration skills.
Qualifications:
- Bachelor’s degree in Computer Science or related field with 1 year of relevant experience (or High School diploma/GED with 3 years of related experience).
- Experience with virtualization technologies (VMware, Citrix), Microsoft Office tools, and strong written/verbal communication skills.
Preferred Experience:
- Storage Area Network (SAN) infrastructure.
- Ability to analyze and document IT problems and solutions.
The team values passion for technology, long-term commitment, and eagerness to learn—ideal for recent graduates or those early in their IT careers.
If you're ready to kick-start your career in IT support with a trusted name in the energy industry, apply today!
Information Technology Support Analyst in Brisbane employer: Eliassen Group
Eliassen Group is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a meaningful impact in the field of People Analytics. With a strong focus on employee growth, we offer comprehensive benefits including medical, dental, vision, and a 401k with company matching, ensuring our team members feel valued and supported. Located in the vibrant Charlotte Metro area, our team enjoys a collaborative environment that encourages professional development and the opportunity to work on strategic initiatives that drive data-driven decision-making.
