Mandarin Enterprise Tech Support Specialist – Remote

Mandarin Enterprise Tech Support Specialist – Remote

Full-Time 62100 - 75900 $ / year (est.) Remote
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At a Glance

  • Tasks: Provide top-notch tech support in Mandarin, resolving issues and collaborating with engineers.
  • Company: Join ElevenLabs, a dynamic company at the forefront of AI technology.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on innovation and teamwork.
  • Why this job: Be part of an international team making a real impact in tech support.
  • Qualifications: Fluent in Mandarin and English, with strong problem-solving skills.

The predicted salary is between 62100 - 75900 $ per year.

Eleven Labs is seeking a Technical Customer Support Specialist (Mandarin) to join our enterprise and B2B support efforts.

You’ll handle end-to-end issue resolution, with fluency in Mandarin and strong English, supporting Eleven Agents, APIs, and AI integrations.

You will diagnose issues, document findings, and collaborate with engineering to improve the product, while working remotely within a fast-moving, international team.

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Mandarin Enterprise Tech Support Specialist – Remote employer: Eleven Labs

At Eleven Labs, we pride ourselves on fostering a dynamic and supportive work culture that empowers our team members to thrive. As a Remote High-Ticket Sales Strategist Lead, you'll enjoy the flexibility of working from anywhere while benefiting from uncapped commissions and opportunities for professional growth in the exciting field of leadership and personal development. Join us to be part of a forward-thinking company that values innovation and collaboration, making it an exceptional place to advance your career.

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Contact Details:

Eleven Labs Recruitment Team

We think you need these skills to ace Mandarin Enterprise Tech Support Specialist – Remote

Fluency in Mandarin
Strong English Communication Skills
Technical Customer Support
Issue Diagnosis
Documentation Skills
Collaboration with Engineering
Problem-Solving Skills