At a Glance
- Tasks: Design, install, and support advanced temperature monitoring systems for clients.
- Company: Join ECEFast's innovative VMS division as an Instrument Support Technician.
- Benefits: Gain hands-on experience with competitive pay and opportunities for growth.
- Other info: Enjoy a dynamic work environment with occasional travel opportunities.
- Why this job: Make a real impact by solving technical challenges and supporting clients.
- Qualifications: Experience in technical support and strong IT network knowledge required.
The predicted salary is between 57150 - 69850 $ per year.
ECEFast is seeking a technical specialist to join the VMS division as an Instrument Support Technician. In this role, you will play a vital part in designing, installing, commissioning, and supporting advanced temperature monitoring systems and related solutions for clients.
Key responsibilities:
- Provide expert assistance via phone, email, support tickets, and on-site visits to fault-find, diagnose, and resolve customer issues.
- Install hardware and software, configure network integrations, complete validation paperwork, and collaborate with internal departments.
- Partner with VMS sales staff on system design, manage Support Agreements, and prepare customer quotations.
- Leverage strong knowledge of Windows OS, servers, hardware platforms, and IT networks to liaise effectively with client IT representatives.
About you:
- Practical experience in technical support, instrumentation, or electronic systems.
- Solid grounding in IT networks, operating systems, and hardware configuration.
- Excellent communication and stakeholder management skills.
- A proactive, safety-first approach to on-site work and customer premises.
- Flexibility for occasional interstate travel.
Instrument Support Technician employer: Electro Chemical Engineering Pty Ltd.
ECEFast is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Instrument Support Technician to thrive. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities while working alongside a dedicated team in the VMS division. Located in a vibrant area, ECEFast offers unique advantages such as flexible working arrangements and the chance to engage with cutting-edge technology in temperature monitoring systems.
Contact Details:
Electro Chemical Engineering Pty Ltd. Recruitment Team
