Retail Support Officer in Darwin

We are seeking a proactive and highly organised Operational Support Officer to join the Operational Support team and deliver high quality operational and administrative support to the Discipline of Rural and Remote Health (RRH) at Flinders University. In this diverse role, you will be responsible for coordinating operational activities including conferences and events, stakeholder visits, while providing executive support to leadership staff. Based at the Darwin Casuarina campus, this position contributes to the ongoing improvements of operational procedures, administrative systems and work instructions to support consistent and effective service delivery across the discipline.

Key responsibilities include:

• Providing operational and administrative support, including calendar management, coordination of meetings and conferences, and the preparation and distribution of correspondence.
• Building and maintaining effective working relationships with leadership staff and key stakeholders.
• Supporting the development and ongoing maintenance of operational procedures, processes and templates to support efficient and consistent service delivery.
• Coordinating travel arrangements for staff, students, visitors and groups, ensuring compliance with university policies and procedures.

About You

You are a highly organised and proactive professional with experience providing operational and administrative support in a complex environment. With strong communication and stakeholder engagement skills, you thrive in a fast-paced setting, effectively managing competing priorities while delivering high-quality customer service and operational outcomes. You are solutions-focused, detail-oriented and committed to continuous improvement, with the ability to work both independently and collaboratively to support organisational goals.

To be successful in this position, you will demonstrate:

• Proven experience providing operational and administrative support, including coordinating events, travel, facilities, resources and business operations within a complex organisation.
• Strong organisational and problem-solving skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to build positive relationships and work collaboratively with a diverse range of internal and external stakeholders.
• Sound knowledge of contemporary administrative systems, software and processes, with the ability to interpret and apply policies and procedures to support efficient service delivery and continuous improvement.

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT, our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory. We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health. Our postgraduate education pathways provide workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes.

Life at Flinders

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

Benefits:

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Pre-Employment Checks

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University.

• Nationally Coordinated Criminal History Check and Gender Based Violence Declaration
• Vaccination against COVID-19 in line with NT Health policy
• Working with Children Clearance (Ochre Card) required for child-related work

Application Requirements

Submit a CV and a Suitability Statement as a separate document. The Suitability Statement should be no more than 3 pages and address the Key Position Capabilities. Candidates who have already applied for this position are not required to submit a new application.

Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements.

For more information regarding this position, please contact Amy Schulz.