Position
Branch Customer Service Representative (Casual) | Big 4 Bank
Location
Katanning, WA
Hourly Rate
$40.00 / hour + superannuation
About the Role
As a Branch Customer Service Representative, you will be the face of our branch, delivering exceptional service to our local customers. This position operates on a casual basis to provide cover for planned annual leave and unexpected sick leave, offering varied hours that fit around your lifestyle.
Key Responsibilities
- Assist customers with day-to-day banking transactions, account inquiries, and digital banking solutions.
- Deliver friendly, professional, and efficient service at every interaction.
- Identify customer needs and refer them to appropriate specialist products or team members.
- Maintain accurate records and adhere to compliance and operational guidelines.
What's in it for You?
- Great Earning Potential: A competitive casual rate of $40 per hour.
- Work-Life Balance: Enjoy the flexibility of casual shifts without being tied to a fixed weekly roster.
- Career Growth: This role serves as an ideal stepping stone into a long-term career within the banking and financial services industry.
- Supportive Team: Join a welcoming local branch environment where your contributions are valued.
Who We're Looking For
- Customer Service Champions: Demonstrated experience in retail, hospitality, or customer-facing roles with a genuine passion for helping people.
- Flexibility: Openness and adaptability to work varied hours and step in on short notice for leave coverage.
- Career-Driven: Candidates eager to build foundational skills and excel within financial services.
- Strong Communicators: Excellent verbal communication and interpersonal skills.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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