At a Glance
- Tasks: Provide on-site tech support for AV and EUC systems in Canberra.
- Company: Join EIL GLOBAL, a dynamic freelance support network.
- Benefits: Flexible on-call work with competitive pay based on assignments.
- Other info: Perfect for tech-savvy individuals looking for flexible work opportunities.
- Why this job: Gain hands-on experience while helping clients solve tech issues.
- Qualifications: 2-3 years of relevant experience and strong troubleshooting skills.
The predicted salary is between 31.5 - 38.5 $ per hour.
IT Support Engineer- AV & EUC - (On-Call/Freelance/Casual) – Canberra
EIL GLOBAL is seeking an experienced Freelance AV & EUC Support Engineer in Canberra to provide on-site technical support for end-user computing (EUC) and audiovisual (AV) systems on an on-call basis.
This opportunity is suitable for engineers who can provide reliable on-site support during business hours, depending on client requirements and scheduled assignments.
Key Responsibilities
- Provide on-site support for desktops, laptops, monitors, printers, and other end-user devices.
- Set up, configure, and troubleshoot AV equipment, including meeting room displays, projectors, microphones, speakers, and video conferencing systems.
- Assist with meeting room setup and resolve AV connectivity issues.
- Troubleshoot hardware, software, network connectivity, and peripheral-related issues.
- Support Microsoft Windows, Microsoft 365, and common end-user applications.
- Perform device installations, replacements, and basic configuration tasks.
- Maintain accurate service reports and submit Service Visit Reports (SVRs) after each assignment.
- Communicate professionally with clients and provide timely updates on completed activities.
Requirements
- Minimum 2–3 years of experience in onsite EUC, desktop support, or AV support.
- Hands-on experience troubleshooting desktops, laptops, peripherals, and meeting room AV equipment.
- Good knowledge of Windows operating systems and Microsoft 365 applications.
- Strong troubleshooting and customer service skills.
- Ability to work independently and manage on-site assignments.
- Must be based in Canberra or nearby and able to travel to client sites as required.
- Must have the legal right to work in Australia.
- Freelance / on-call assignments.
- Work allocated based on client requirements and engineer availability.
- Payment based on the agreed rates and completed, approved assignments.
Join EIL GLOBAL’s freelance support network and work with us on exciting IT support opportunities.
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IT Support Engineer – Canberra employer: EIL Global
Join a global technology leader in Melbourne as an Onsite AV & Collaboration Tech Specialist, where you'll be part of a dynamic team dedicated to enhancing IT infrastructures. Enjoy a flexible part-time role that not only values your expertise but also fosters a collaborative work culture, providing ample opportunities for professional growth and development. With a focus on excellent customer service and innovative solutions, this position offers a rewarding experience in a vibrant city known for its tech advancements.
