Senior Client Services Manager in Sydney

Senior Client Services Manager in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Grow strategic accounts and strengthen client partnerships in a dynamic tech environment.
  • Company: Join NCS Australia, a team of innovators shaping the future of technology services.
  • Benefits: Opportunities for career growth, meaningful work, and a supportive learning environment.
  • Other info: We celebrate diversity and are committed to an inclusive workplace.
  • Why this job: Make a real impact by turning client needs into extraordinary opportunities.
  • Qualifications: Experience in technology services sales and strong relationship-building skills required.

The predicted salary is between 90000 - 110000 $ per year.

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future.

With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology.

By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better.

Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers.

Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities.

Ready to make tomorrow with us?

Explore our opportunities and join a team that is redefining what’s possible.

Job Description

Grow strategic accounts. Strengthen client partnerships. Unlock new opportunities.

We’re looking for a commercially driven Senior Client Manager with strong technology services sales experience to develop strategic client relationships and drive growth across existing accounts.

This role is ideal for someone who understands the IT services landscape, builds trusted relationships with senior stakeholders and knows how to turn client needs into opportunities for long-term business growth.

  • What You’ll Do
  • Develop and execute account plans to grow revenue across key clients.
  • Build trusted relationships with senior stakeholders and decision-makers.
  • Identify upselling, cross-selling and new service opportunities within existing accounts.
  • Understand client business priorities and connect them with relevant technology and consulting solutions.
  • Partner with consulting and delivery teams to develop client solutions and maximise account value.
  • Manage account pipelines, forecasts and commercial negotiations to achieve growth targets.

Qualifications

  • Proven experience intechnology services sales, IT consulting or professional services.
  • A strong track record of growing existing accounts and expanding client relationships.
  • Experience engaging senior stakeholders and building long-term client partnerships.
  • Strong commercial acumen, account planning and opportunity management skills.
  • A proactive, relationship-led approach with the ability to identify and convert growth opportunities.
  • Additional Information

Why NCS?

This is a place for people who like to get stuck in, bring ideas to life and make things happen.

You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career.

Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own.

We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.

Ready to make extraordinary happen?

We'd love to hear from you.

We celebrate diversity and inclusion

We value different perspectives, experiences and strengths our people bring.

We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.

Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.

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Senior Client Services Manager in Sydney employer: Eighty20 Solutions

Eighty20 Solutions fosters a culture of innovation and collaboration, empowering its diverse team to make meaningful impacts through curiosity and creativity. The company prioritizes quality and challenges traditional thinking, creating an environment where employees can thrive and contribute to shaping better outcomes. With a focus on professional growth and purposeful work, Eighty20 Solutions offers opportunities for individuals to engage in significant projects that drive enterprise cloud transformation.

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Contact Details:

Eighty20 Solutions Recruitment Team

We think you need these skills to ace Senior Client Services Manager in Sydney

Technology Services Sales
Account Management
Client Relationship Building
Commercial Acumen
Opportunity Management
Stakeholder Engagement
Strategic Account Planning