At a Glance
- Tasks: Provide on-site and remote ICT support, manage incidents, and fulfil service requests.
- Company: Join eHealth Queensland, a leader in healthcare technology solutions.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to mentor junior staff and grow your career in a dynamic team.
- Why this job: Make a difference in healthcare by supporting vital ICT systems.
- Qualifications: Experience in Level 2 ICT support and strong customer service skills.
The predicted salary is between 63000 - 77000 $ per year.
e Health Queensland is seeking an experienced Level 2 ICT Support professional to provide on-site and remote support across End User Computing, Servers, Networks and Unified Communications.
You will manage incidents, diagnose issues, and fulfil service requests while adhering to enterprise SLAs.
The role requires strong customer service, collaboration, and leadership skills, with the ability to mentor junior staff and maintain system documentation.
Senior ICT Support Lead: Incident & Service Delivery in Gladstone employer: eHealth Queensland
Join Queensland Health as an ICT Procurement & Contract Specialist and be part of a dynamic team dedicated to enhancing healthcare services across the state. With a strong focus on employee wellbeing, we offer generous leave entitlements, professional development opportunities, and a supportive work culture that values diversity and inclusion. Experience a fulfilling career where your contributions directly impact patient care and the efficiency of health services in Queensland.
